CHURN ANALYTICS PLATFORM
The Ultimate Churn Dashboard
Growth requires knowing what kind of churn you have and exactly how to drive customer results at scale. ChurnRX is the answer.
How does ChurnRX help you keep your customers?
ChurnRX combines customer data you already have with benchmark data from companies like yours to reveal why your customers stay and how to retain your failing customers.
A unique set of metrics and tools enables you to design effective customer retention strategies and track your team's effectiveness.
BENEFITS OF CHURNRX
Customer leaders need the right data insights and expertise to align everyone to produce phenomenal customer results.
Your expert partner to drive retention for growth
Selina Eizik, COO
Working with ChurnRX, we were able to not only efficiently scale our Customer Success efforts but also drive improved retention. They helped us to implement key processes, educate our teams and drive greater value to our customers.
Mark Bissell, CCO
It is always exciting to sit with a true expert who has a passion for their craft. You won't meet anyone with more expertise on customer retention than this team. I was amazed by ChurnRX's level and depth of knowledge.
Star Hoffer, COO
The insights that ChurnRX was able to provide changed how I articulate churn to our leadership and the board. They also pointed out in the data where we made changes in CS that impacted retention in a meaningful way, which was so validating.
POWERFUL INSIGHTS
Know exactly why your customers stay, and why they leave
Reducing churn at scale is impossible without a clear understanding of what is really causing it. But conventional retention metrics don't work.
The ChurnRX Platform shows you clearly what's driving your churn and what you can do about it. And our unique churn benchmark - with over a million customer records - reveals how your churn compares to other companies like yours.
PROVEN RESULTS
A precise churn prescription that delivers real results.
Our most successful customers see a 6x improvement in renewals when using ChurnRX to focus on their highest-value retention opportunities.
2x
Longer Customer Lifespan
6x
Improvement in
Renewals
89%
Reduction in Early Customer Churn
1M+
Customers
in Benchmark
HELPFUL RESOURCES
A wealth of information and learning.
Fighting churn requires an understanding of how it works and the research to back up your team’s decision-making. Get the insights you need to take churn head-on and better keep your customers.
