The best companies know why their customers leave and more importantly why they stay.
Longer Customer Lifespan
Analytics you need to finally get control over churn
Our Retention Analytics go beyond your churn rate to provide you and your leadership team with specific insight into how you can reduce churn. Our Retention Analytics enable you to:
What kind of churn do you have?
Is your churn getting better or worse?
What are your key churn drivers?
Leadership and Retention Coaching from Real Experts
Increasing your customer retention requires the data and expertise to act quickly and effectively. Our Retention Consulting delivers proven methods for transforming customer retention, expansion and driving durable growth.
Company Retention Strategy
Ideal Customer Profile
Customer Behavior Analysis
Customer Success Process
Train Your Team to be Certified Retention Experts
Sales and Customer Success Reps have the biggest impact when it comes to making your customers successful and retaining them. Uplevel your team with the right skills to drive retention at scale.
Online & Live Training
Proven Playbooks, Guides, and Templates
Retention Expert Certification
Working with ChurnRX, we were able to not only efficiently scale our Customer Success efforts but also drive improved retention. They helped us to implement key processes, educate our teams and drive greater value to our customers.
Chief Operations Officer