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How can we help?

Meet our retention experts.

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Jeff Moss

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Matt Evans

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Collectively, Jeff and Matt bring 20+ years of leadership and retention expertise to the table. Both holding prior VP and department-level leadership positions in Customer Success, Support, and Operations, they are experts at executing full-scale, cross-department retention strategies with proven success. 

Our core team is intentionally focused on providing the correct principles, playbooks, and skills that align everything to producing customer results and increasing retention. 

Other Inquiries

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