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Shifting Your Team’s Mindset from Customer Service to Customer Success
Come and learn from Seth Johnson, VP of Customer Experience at LearnUpon, how he tackled shifting his organization's mindset from "Customer Service" to "Customer Success."
Seth has led highly successful Customer Success organizations, previously as the Vice President of Customer Success at Lucid, and before that as the Sr. Vice President of Customer Success at Instructure. This will be an extraordinary conversation that you won't want to miss!
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