Preparing Your Churn Analysis Data is Simple!
Follow these 5 easy steps
Watch in less than 2 minutes

Enter One Row Per Customer
When exporting and pasting your data into the template, make sure you're entering only one row per customer.
This will ensure no duplicate customers are added, which can potentially skew your analysis.



Add Additional Attributes
The data template comes with 12-pre-populated columns of data. Use these columns to add any additional customer attributes that we'll use to test during your churn analysis.
If you're not currently tracking all of these attributes, no worries! Just leave those columns blank.


Review & Finalize Your Data

There are two main things to watch for when reviewing your data:
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Don't use confidential customer information.
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Instead of using a Customer's Name, use a Client ID
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If you don't have an ID, leave this column blank
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Keep "End Dates" blank for active customers
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Add all of your customers to the sheet
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But only include a date if the customer has churned
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The date used will be the customer's churn date
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Schedule Your Churn Analysis Today
Get your churn analysis on the calendar while you're prepping your data template.
We simply need 48 hours prep time before your Analysis Call.