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Power Skill: Redirecting

  • 6Steps


We’ve all been in meetings where the customer hi-jacks the agenda and brings up unrelated topics that throw the discussion off course. It can be challenging to manage these conversations without coming off as dismissive or rude. The Redirecting Power Skill gives you the exact tools needed to keep meetings on track and maintain control of the conversation, all while being interested and respectful of your customer. What You'll Get: • The Redirecting Power Skill • Step-by-step How-to's and practice examples • Downloadable Power Skill guide and desk-reference • The ability to implement this Power Skill today

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